{"id":1652,"date":"2026-07-03T14:33:14","date_gmt":"2026-07-03T12:33:14","guid":{"rendered":"https:\/\/fama-systems-dev.host3ip.eu\/public-sector\/"},"modified":"2026-08-28T13:43:02","modified_gmt":"2026-08-28T11:43:02","slug":"public-sector","status":"publish","type":"page","link":"https:\/\/fama-systems-dev.host3ip.eu\/en\/public-sector\/","title":{"rendered":"Public sector"},"content":{"rendered":"
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\n\t\t\t\t\t\t\t\t\tSectors \u00b7 Public sector<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t

Facility Management software for the public sector<\/span>.<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t\t

City councils, autonomous communities, universities, state agencies, and public business entities: organizations with complex real estate portfolios that require traceability, regulatory compliance, and transparency in public asset management.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\t\tRequest demo \u2192<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tView FAMA AFM platform<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\"\"<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n
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\n\t\t\tThe challenges<\/span>\n\t\t\t\t

The challenges of Facility Management<\/span> in the public sector<\/span><\/h2>\n\t\t<\/div>\n\n\n
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01<\/div>\n\t\t\t
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Dispersed and outdated assets<\/h3>\t\t\t\t

Properties spread across multiple branches without a single, reliable inventory. Outdated or incomplete cadastral information. <\/p>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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02<\/div>\n\t\t\t
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Transparency and public auditing<\/h3>\t\t\t\t

Obligation to justify every spending decision, every contract, and every intervention with audited documentary traceability.<\/p>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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03<\/div>\n\t\t\t
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Management of concurrent contractors<\/h3>\t\t\t\t

Multiple contractors operating simultaneously in the same facilities with health and safety coordination (CAE) obligations.<\/p>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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04<\/div>\n\t\t\t
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Continuity in the face of political changes<\/h3>\t\t\t\t

The history of management, contracts, and records must survive changes in government, technical teams, or providers.<\/p>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\t\t<\/div>\n\t<\/section>\n

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Public assets<\/div>\n\t\t\t\t\t\t\t

A single, reliable inventory of all real estate assets.<\/h3>\n\t\t\t\t\t\t\t

Public administrations are the largest real estate holders in Spain. FAMA provides a classified and geolocated inventory<\/strong> linked to the Cadastre, registry data, surface areas, valuations, and the complete history of records for each property. <\/p>\n\t\t\t<\/div>\n\t

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Public tenders and contracts<\/div>\n\t\t\t\t\t\t\t

Own data to prepare and control tenders with rigor.<\/h3>\n\t\t\t\t\t\t\t

One of the recurring problems in the public sector is the lack of own data when drafting tender specifications. FAMA generates the actual history of incidents, costs, and interventions<\/strong>, allowing for the drafting of specifications adjusted to reality and verifying that what is invoiced corresponds to what was provided. <\/p>\n\t\t\t<\/div>\n\t

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Institutional continuity<\/div>\n\t\t\t\t\t\t\t

The data belongs to the administration, always.<\/h3>\n\t\t\t\t\t\t\t

In the public sector, changes in management teams or awarded companies are frequent. FAMA ensures that the organization maintains ownership of the data at all times<\/strong>: history of records, contracts, incidents, and technical documentation. <\/p>\n\t\t\t<\/div>\n\t

\n\t\t\"\"\t<\/div>\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t<\/section>\n
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\n\t\t\tKey functionalities<\/span>\n\t\t\t\t

A platform aligned with the reality of the public sector<\/span><\/h2>\n\t\t\t\t

FAMA is designed to adapt to the organizational complexity of the public sector, where different departments, agencies, and levels of responsibility coexist. The platform acts as a transversal technological support, aligned with the principles of efficiency, control, and service to citizens.
\r\nFAMA integrates various capabilities to respond to the needs of the public sector, from building and facility management to the coordination of services, assets, and providers, within a common technological ecosystem. <\/p>\n\t<\/div>\n\n\n

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<\/svg><\/div>\n\t\t\t\t\t\t\t\t\t\t

Real estate asset management<\/h3>\n\t\t\t\t\t\t\t\t\t\t

Inventory, cadastre, contracts, records, and geolocation. The documentary basis for transparency in public asset management. <\/p>\n\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\t\t\t

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Activity Coordination (CAE)<\/h3>\n\t\t\t\t\t\t\t\t\t\t

Document management for contractors and access control. Compliance with Art. 24 LPRL and RD 171\/2004. <\/p>\n\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\t\t\t

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CMMS and maintenance<\/h3>\n\t\t\t\t\t\t\t\t\t\t

Preventive, corrective, and regulatory compliance. Traceability for technical inspections and public audits. <\/p>\n\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\t\t\t

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Sustainability and ESG<\/h3>\n\t\t\t\t\t\t\t\t\t\t

Carbon footprint, waste, and indicators for the sustainability reporting required of public entities.<\/p>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\n<\/div>\n\t\t<\/div>\n\t<\/section>\n

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\n\t\t\tProducts<\/span>\t\t\t

Four products, one platform<\/span><\/h2>\t\t\t

Complementary solutions you can activate based on your needs, built on a common data and process foundation.<\/p>\t\t<\/div>\n\t\t

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<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
INTEGRATED FM<\/div>\t\t\t\t\t

FAMA AFM<\/h3>\t\t\t\t\t

Integrated management of assets, buildings, maintenance, and spaces in a single environment.<\/p>\t\t\t\t\t\t\t\t\t\t\t

Explore \u2192<\/span><\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t
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<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
SUSTAINABILITY<\/div>\t\t\t\t\t

FAMA SOStenible<\/h3>\t\t\t\t\t

Carbon footprint, ESG indicators, and regulatory sustainability reporting.<\/p>\t\t\t\t\t\t\t\t\t\t\t

Explore \u2192<\/span><\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t
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<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
OHS \/ CAE<\/div>\t\t\t\t\t

FAMA OHS\/CAE<\/h3>\t\t\t\t\t

Coordination of business activities (CAE) and preventive compliance control.<\/p>\t\t\t\t\t\t\t\t\t\t\t

Explore \u2192<\/span><\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t
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<\/div>\n\t\t\t\t\t\t
<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
BOOK RESOURCES<\/div>\t\t\t\t\t

FAMA RESERVAS<\/h3>\t\t\t\t\t

Automates the reservation of rooms, workstations, and other workspace resources.<\/p>\t\t\t\t\t\t\t\t\t\t\t

Explore \u2192<\/span><\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n
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\n\t\t\tWhat users say<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t
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“<\/div>\n\t\t\t\t\t\t\t

The implementation of FAMA has represented a significant step in the digital transformation of infrastructure and services management for the Administrative Office of the Ministry of the Presidency. The platform has allowed us to centralize information, improve coordination between departments, and achieve more efficient, fully traceable, and data-driven management. In an organization with high operational and service complexity, having tools of this kind is key to promoting a more agile, modern, and effective Public Administration. Our goal is to continue moving toward an innovative management model that serves as a benchmark within the public sector. <\/p>\n\t\t\t\t\t\t\t

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Ministerio de la Presidencia, Justicia y Relaciones con las Cortes<\/div>\t\t\t\t\t\t\t\t
Javier Antonio Cabrera Pozuelos<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\tAdministrative Officer\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tView case \u2192<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t
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“<\/div>\n\t\t\t\t\t\t\t

FAMA facilitates our day-to-day task management. Everything is now centralized on one platform, making it easier to track work performed by both our internal teams and our providers. Furthermore, it has allowed us to establish a fixed\/variable management model in our maintenance contracts with providers. Regarding the FAMA implementation process, I would highlight the dynamism, teamwork, and FAMA's total commitment to addressing and resolving all of our requests. <\/p>\n\t\t\t\t\t\t\t

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RTVE<\/div>\t\t\t\t\t\t\t\t
Marta Botica<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\tHead of the Facilities and Infrastructure Service Unit\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tView case \u2192<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t
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“<\/div>\n\t\t\t\t\t\t\t

GeA is a key component in the corporate digital ecosystem supporting Facility Management for the Generalitat de Catalunya and its public sector. Through it, FAMA provides us with a digital solution, capable of continuous growth and improvement, for comprehensive and cross-cutting environmental management, while facilitating coordination between managers, the homogenization of processes, and strategic decision-making through personalized dashboards. <\/p>\n\t\t\t\t\t\t\t

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Generalitat de Catalunya<\/div>\t\t\t\t\t\t\t\t
Llu\u00eds Dalmau<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\tHead of the Property Management Implementation and Support Services Area. Directorate General of Heritage. \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tView case \u2192<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t
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“<\/div>\n\t\t\t\t\t\t\t

Through the FAMA CAE management tool, we have succeeded in highlighting the importance of Occupational Risk Prevention and are seeing an increase in the preventive culture we previously had at the RENFE Group. For our contractors, the tool has represented a major step forward in transparency and efficiency. They can upload their documentation and monitor the compliance status of their companies and workers at all times. Furthermore, we have achieved more exhaustive monitoring and a notable reduction in validation times. <\/p>\n\t\t\t\t\t\t\t

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Grupo RENFE<\/div>\t\t\t\t\t\t\t\t
Marina Bertomeu<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\tPreventive Management and Planning Manager\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tView case \u2192<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t
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“<\/div>\n\t\t\t\t\t\t\t

With the FAMA tool, we have achieved the extra advantage we needed beyond simple resource booking: a platform that is intuitive for the user, addresses all potential needs, and allows us to leverage technology to obtain and export data. This ensures greater control at all times over every element and the efficiency of all resources\u2014whether vehicles, meeting rooms, or any other asset made available to our users through the FAMA application.<\/p>\n\t\t\t\t\t\t\t

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VISESA (Vivienda y Suelo de Euskadi, S.A.)<\/div>\t\t\t\t\t\t\t\t
Roberto Ibarzabal<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\tHead of General Services\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tView case \u2192<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t
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“<\/div>\n\t\t\t\t\t\t\t

For us, it is essential to have a system that enables comprehensive and objective management, ensures incident traceability, records all occurrences, and provides workflows that facilitate inter-departmental collaboration. Among its many benefits, it streamlines both certification processes and the measurement of Service Level Agreements with suppliers. <\/p>\n\t\t\t\t\t\t\t

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RTVE<\/div>\t\t\t\t\t\t\t\t
Marta Caper\u00e1n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\tHead of Systems, Infrastructure Directorate\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tView case \u2192<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t
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“<\/div>\n\t\t\t\t\t\t\t

FAMA has a fundamental advantage: its human team. They are specialized in facility management, dynamic, and proactive in providing value. In other words, they propose more than what you initially envisioned and adapt perfectly to the requirements we request. Their extensive knowledge of space management and their strong presence in Spanish public bodies were decisive factors, as they spoke our same language. They were already familiar with the challenges faced by other clients and had a greater capacity to adapt to the needs we had at UCM. <\/p>\n\t\t\t\t\t\t\t

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Universidad Complutense de Madrid<\/div>\t\t\t\t\t\t\t\t
Fernando Pescador<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\tDirector of the IT Government Area \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tView case \u2192<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t
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“<\/div>\n\t\t\t\t\t\t\t

With the FAMA solution, upon which Renfe's FARO platform is based, we have succeeded in meeting a large part of the needs required to comply with ISO 14001 certification requirements, marking a key turning point in the environmental management efficiency of Renfe Engineering and Maintenance.<\/p>\n\t\t\t\t\t\t\t

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RENFE Ingenier\u00eda y Mantenimiento<\/div>\t\t\t\t\t\t\t\t
Isidro Ares Fern\u00e1ndez<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\tEnvironmental Technician and Environmental Certification Manager\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tView case \u2192<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t
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“<\/div>\n\t\t\t\t\t\t\t

Within our comprehensive real estate and associated services management project, involving challenges of such magnitude as the people and the cultural change required, as well as the large volume of properties to be managed, finding the right management tool has been a key factor in materializing our entire process of change and future evolution.<\/p>\n\t\t\t\t\t\t\t

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RTVE<\/div>\t\t\t\t\t\t\t\t
Jos\u00e9 Luis Mu\u00f1iz Viejo<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\tProduction and Media Director\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tView case \u2192<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t
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“<\/div>\n\t\t\t\t\t\t\t

At FAMA, we have found the technological partner to navigate the complexities of a project of this scale, providing a management and information platform that addresses all our needs and cultural shifts. Undoubtedly, the FAMA solution is the tool that has successfully channeled all our challenges, peculiarities, and our entire identity. <\/p>\n\t\t\t\t\t\t\t

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RTVE<\/div>\t\t\t\t\t\t\t\t
Jos\u00e9 Luis Mu\u00f1iz Viejo<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\tDirector of Production and Media\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tView case \u2192<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t
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“<\/div>\n\t\t\t\t\t\t\t

Thanks to the comprehensive Facility Management solution, FAMA AFM, we have successfully integrated maintenance management, works and projects, and contract monitoring into a single, highly intuitive platform; achieving the optimization of resources and processes and improving the services we provide.<\/p>\n\t\t\t\t\t\t\t

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Universidad de Ja\u00e9n<\/div>\t\t\t\t\t\t\t\t
Antonio Aceituno Azaustre<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\tHead of the Maintenance and Facility Surveillance Service at the University of Ja\u00e9n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tView case \u2192<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t
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“<\/div>\n\t\t\t\t\t\t\t

Thanks to the publication of the FAMA portal, accessible to any user, we have succeeded in making the university's scientific-technical resources available to the general public, contributing to research activity through better utilization of equipment, as well as the creation of spaces to share achievements, ideas, and concerns, and the ability to easily coordinate future investments without unnecessary duplication and inefficiencies.<\/p>\n\t\t\t\t\t\t\t

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Junta de Castilla y Le\u00f3n<\/div>\t\t\t\t\t\t\t\t
Blanca Ares Gonz\u00e1lez<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\tDirector General of Universities and Research\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tView case \u2192<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t
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