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Sectors · Healthcare

Facility Management Software for the healthcare sector.

Hospitals, clinics, primary care centers, and healthcare networks: 24/7 environments where a facility failure directly impacts care activities and the quality of service to patients. FAMA centralizes and provides traceability for the management of buildings, assets, and infrastructure, coordinating internal teams and external providers with reliable information. The goal is for the organization to operate with precision, monitor what happens in its facilities, and make data-driven decisions.

The challenges

Challenges of the Healthcare Environment

01

Critical 24/7 Facilities

Failure of HVAC, medical gases, or electricity directly impacts care activities. Zero tolerance for error.

02

Strict Technical-Legal Compliance

RITE, RIPCI, REBT, medical gas regulations, JCI requirements. Exhaustive traceability for inspections and accreditations.

03

Contractor Management in Sensitive Environments

Multiple companies operating in clinical areas with specific access, training, and documentation requirements.

04

Volume and Complexity of Assets

Medical equipment, industrial installations, special systems: thousands of assets with very different life cycles.

Asset Inventory

Inventory and control of assets with a global view.

FAMA provides a centralized inventory of assets and properties to ensure operational and analytical visibility: what is managed, where it is located, its cost, and how it evolves.

Incidents

Agile communication and resolution of incidents.

FAMA provides an agile channel for incident communication between user, manager, and provider, streamlining the process and improving response and resolution times. This way, healthcare personnel invest minimal energy in this process, allowing them to dedicate it to what truly matters: patient care.

Technical-Legal Maintenance

Regulatory compliance with no margin for error.

In a hospital, non-compliance with regulations is also a care risk. FAMA manages preventive maintenance plans and ranges with automatic alarms for each critical installation, ensuring that no mandatory review goes unexecuted.

CAE in Hospital Environments

Contractor control in clinical areas with maximum traceability.

A hospital is one of the most complex environments for CAE. FAMA verifies that each contractor worker has the current documentation before authorizing their access to each area, with entry and exit records.

Key functionalities

A platform aligned with the reality of the healthcare sector

FAMA is designed to adapt to healthcare organizations with complex structures, different levels of responsibility, and multiple centers. The platform provides a common management framework, facilitating collaboration between technical, operational, and administrative areas.
The result is Facility Management oriented towards ensuring service continuity and operational efficiency.

What users say

FAMA has marked a milestone in the transformation and professionalization of maintenance management at Ballesol. It has allowed us to gain visibility, standardize processes, and have real-time information for more agile and efficient decision-making, as well as ensuring full traceability of all actions performed on our facilities and critical equipment—something especially important in a sector like healthcare and social services, where safety, service continuity, and regulatory compliance are priorities.

Ballesol
Ricardo Sánchez Nieto
Head of Maintenance and Energy Management View case →

The reality is that over the last 3 years, with FAMA, requests have grown by 25% each year. Previously, the process was so complex that people did not report issues, or they would mention it in the corridor, complain to their manager, etc. Now that has disappeared. Any professional, of any kind (from porters and cleaning staff to any other hospital professional) uses the platform.

Hospital Sant Joan de Déu de Barcelona
Albert Bota i Arqué
Director of Infrastructure, Bioengineering and Services View case →

FAMA has allowed us to adapt in order to provide the appropriate response for each type of user and space, taking into account their great diversity: from offices and clinics to hospital centers and residential facilities, with the complexity and specific care and protection needs that these require. Furthermore, as it is a "predictive" tool, it allows us to anticipate and avoid risks regarding the decommissioning of a space due to unforeseen specific maintenance.

FIATC Seguros
Jesús Antonio Díaz
Services Director View case →

The digitalization of processes and the integration of technical teams and suppliers within a single workspace have significantly improved operational coordination and preventive planning, allowing us to anticipate incidents and reduce operational risks. This project provides us with a solid, scalable foundation to continue growing and advancing our digital transformation strategy, always with a clear objective: ensuring that our residents have safe, comfortable environments with the highest standards of care quality.

Ballesol
Ricardo Sánchez Nieto
Head of Maintenance and Energy Management View case →
Why FAMA?

A technology partner, not just another vendor.

FAMA supports public and private organizations that require control, traceability, and reliability in managing their buildings and services.

Facility Management pioneers in Spain

Creators of Spain’s first Facility Management software in 1997 and a benchmark in the sector, backed by extensive experience as a technology partner to leading companies and public bodies.

An expert team that understands your organization

A strong, multidisciplinary team of professionals providing expertise and guidance throughout the cultural and operational change involved in an FM technology project.

Certified security and compliance

RGPD, ISO 27001, 9001, 14001, 22301 and ENS. Data center in Spain operated entirely by the FAMA team.

Financial strength and stability

We provide proven financial strength, giving our clients peace of mind with a stable partner that minimizes long-term operational risk.

Industries

Designed for demanding environments

FAMA is designed for public and private organizations that manage large volumes of assets and infrastructure.

Don’t see your industry?

We have extensive experience working with organizations across different industries and types. Tell us about your case and we will advise you with no obligation.

Ask Us
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Let's Talk

Shall we take the step together?

Tell us what you need to manage and we will explain how we can help. No commitment—just a conversation between Facility Management professionals.

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